Terms of Service

These Terms of Service ("Terms") govern your use of the Horizon UK Tax Solutions website (horizonukts.com) and any services provided by Horizon UK Tax Solutions ("we", "us", "our"). By accessing our website or engaging our services, you agree to be bound by these Terms.

Horizon UK Tax Solutions provides international tax advisory, accounting, and compliance services for individuals and businesses. We are based in London, United Kingdom.

Horizon UK Tax Solutions Limited is registered in England and Wales, company number 15274535. Registered office: 11 Evendons Close, Wokingham, England, RG41 4AB.

We provide tax advisory, accounting, payroll, and compliance services as described on our website. The specific scope of work for each engagement is agreed in writing before work commences, typically through an engagement letter or service agreement.

Our services include but are not limited to: personal tax returns, corporate tax compliance, international tax planning, expat tax advisory, payroll services, VAT registration and returns, and Making Tax Digital compliance.

The information provided on this website is for general informational purposes only and does not constitute professional tax, legal, or financial advice. Tax laws are complex and vary by jurisdiction and individual circumstances.

You should not act on any information provided on this website without first seeking professional advice tailored to your specific situation. We accept no liability for any loss arising from reliance on information published on this website without a formal engagement.

Our fees are agreed in advance before any work commences. We operate on a fixed-fee basis: recurring services are billed monthly, and advisory and project work is agreed as a fixed fee upfront, as outlined in our engagement letter.

• All fees are quoted exclusive of VAT unless otherwise stated
• Payment is due within 14 days of invoice unless otherwise agreed
• We reserve the right to charge interest on overdue amounts at 4% above the Bank of England base rate
• We may suspend services if invoices remain unpaid beyond 30 days

When engaging our services, you agree to:

• Provide accurate, complete, and timely information as requested
• Notify us promptly of any changes to your circumstances that may affect our advice
• Respond to our requests for information within reasonable timeframes
• Review and approve any filings or submissions before we submit them on your behalf
• Maintain your own records and retain copies of all documents provided to us

We cannot be held responsible for any penalties, interest, or adverse outcomes resulting from incomplete, inaccurate, or late information provided by you.

Our liability to you for any claim arising from our services shall be limited to the fees paid by you for the specific service giving rise to the claim, except where liability cannot be limited by law.

We shall not be liable for any indirect, consequential, or special losses, including loss of profit, loss of business, or loss of opportunity, howsoever arising.

All content on this website, including text, graphics, logos, and design elements, is the property of Horizon UK Tax Solutions and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written consent.

We treat all client information as strictly confidential. We will not disclose your information to any third party without your consent, except where required by law, regulation, or professional obligation (for example, disclosures to HMRC in connection with your tax affairs).

Either party may terminate an engagement by providing 30 days' written notice. Upon termination, you remain liable for fees incurred up to the date of termination. We will return your documents and records within a reasonable timeframe, subject to any outstanding fees being settled.

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

If you are unhappy with any aspect of our service, please tell us as soon as possible by emailing jordanonraet-wells@horizonukts.com with the details. We take every complaint seriously: we will acknowledge it promptly, investigate, and aim to give you a full response within 14 days.

Horizon UK Tax Solutions is led by a member of the Chartered Institute of Taxation (CIOT) and adheres to its Professional Rules and Practice Guidelines and the Professional Conduct in Relation to Taxation (PCRT). If you are not satisfied with our response, you may refer your complaint to the Taxation Disciplinary Board (www.tax-board.org.uk), the independent body that handles complaints about CIOT members.

If you have any questions about these Terms, please contact us:

• Email: jordanonraet-wells@horizonukts.com
• Phone: +44 7402 741922
• WhatsApp: +44 7402 741922